CURRENT CLIENTS RECEIVING TREATMENT AT CAPS WHO ARE RESIDING IN ILLINOIS AT THIS TIME.
Please contact your CAPS treatment provider(s) about our telehealth treatment options.
In light of the COVID-19 pandemic and related public health guidelines, CAPS would like to offer an update to members of the Northwestern community on our services.
To play our part in ensuring the safety of the Northwestern community, CAPS staff offers clinical services both virtually and in-person. Our normal business hours remain the same: Monday through Friday, 8:30 a.m. - 5:00 p.m. For questions and scheduling during these hours, CAPS support staff can be reached at 847-491-2151.
If needed, students can reserve a private room for tele-mental health sessions at the Main Library using this link. Students that make a reservation will be given access code (ask CAPS 847-491-2151) and use their own electronic device.
Students experiencing significant distress and needing immediate support during our normal business hours can call 847-491-2151 and ask to speak with a daytime on-call counselor.
For urgent concerns outside of normal business hours (e.g., evenings, weekends), call 847-491-2151 and press “0” at the prompt to speak with an on-call counselor.
We expanded our outreach programming during Spring 2020 to include virtual workshops and gathering spaces. Please click here to learn more about our past programs and to learn more about upcoming options. Also see our online resources and self-help tools for coping with recent events. All students can participate in virtual outreach and educational programming.
All students are welcome to consult with CAPS about their mental health treatment needs. For students residing outside of Illinois at this time, we will work with you to identify information, resources, and/or referrals to connect to treatment in your area.***
Full-time, degree-seeking students who remain in Illinois may be eligible for brief individual telehealth treatment. International Students: International students can use their NU Aetna insurance plan globally to seek therapeutic services. Please contact Aetna at 1-833-327-2386 to learn more about your benefits. You can view your NU Aetna insurance card online here.
Please review the sections below to determine what appointment or service is right for you.
***Due to current legal restrictions, we are unable to provide ongoing treatment to students who are outside of Illinois.
Please use the guide below to determine which appointment type is right for your needs.
Please contact your CAPS treatment provider(s) about our telehealth treatment options.
Please contact your CAPS treatment provider(s) to coordinate continued care.
"I am seeking mental health referrals or resources outside of CAPS/Illinois."
Learn more
Click here for Access to Referral database
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"I am in Illinois and am interested in CAPS telehealth services."
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Click here to access our services
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If you would like to connect to longer-term or specialty mental health services outside of CAPS, you can use the CAPS Provider Database to find a provider who accepts your insurance.
Please visit the Referral Support page for more information.